HCGNE - Getting the Facts (GMHTS)

Effective Communication With Elders

Long-term care personnel may overlook various barriers to effective communication with older adults and consequently misinterpret verbal and behavioral messages. General principles of the communication process are reviewed with an emphasis placed on problems created by sensory changes, staff attitudes and beliefs, and various types of disease that may affect the residents. Strategies to promote more effective communication are offered.

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